PRIVACY POLICY
Urbanetek Advisors Pvt Ltd, a company incorporated under the Companies Act, 2013 (“Us”, “We”, “Our” or “UrbaneTek”) is the owner of https://urbanetek.com as well as the software and applications provided by UrbaneTek i.e. UrbaneTek Insurance. The website https://urbanetek.com and the application UrbaneTek Insurance are collectively referred to as the “Sites”.
These terms of use apply to all user(s) accessing or using Our Sites, or otherwise engaging with Us through e-mail or other means (hereinafter referred to as “You” or “Your” or “User”). By visiting Our Sites and/or using or accessing all or any portion of the Services (as defined in the Terms of Use) in any manner, You accept all of the terms and conditions of this Privacy Policy. Your continued access of the Sites shall be deemed to be Your approval and acceptance to all the terms and conditions of this Privacy Policy and the changes thereof. You acknowledge and agree that We may collect, use, and share Your information in accordance with the terms and conditions of this Privacy Policy
This Privacy Policy sets out how UrbaneTek uses and protects any Information that You give to UrbaneTek while using the Sites. UrbaneTek is committed to ensuring that Your privacy is protected. UrbaneTek may update or change its Privacy Policy from time to time by updating this page at its sole discretion. You should check this page from time to time to ensure that You are updated with any changes.
This Privacy Policy primarily deals with information We collect in relation to Our Sites and details out:
You acknowledge that You are providing Your Information out of Your free will. You hereby consent to Our collection, recording, storage, use, sharing and disclosure of Your Information as described in this Privacy Policy. If You do not agree with this Privacy Policy at any time, do not use any of the Services or give Us any of Your information.
You hereby represent that You are competent to contract. If You use the Services for and/or on behalf of someone else (such as Your child and/or any person who is incompetent to enter into an agreement), You represent that You are authorized by such individual to represent that individual and (i) accept this Privacy Policy on such individual’s behalf, and (ii) consent on behalf of such individual to Our collection, recording, storage, use and disclosure of such individual’s Information as described in this Privacy Policy.
If You are accessing or using the Sites from any location outside India, You do so at Your own risk, and will be solely liable for compliance with any local laws, as may be applicable
For the purpose of this Policy, Information collected from the User is categorized as Personal Information and Sensitive Personal Data/Information. “Personal Information” shall mean and include without limitation any information that can be used to uniquely identify, contact or locate a person or can be made available from other sources to uniquely identify, contact or locate a person, information/content that is posted, stored, saved, downloaded, uploaded or is otherwise made available by the User. “Sensitive Personal Data/Information” shall include password, financial information, biometric information, medical records and history and any other details classified so by Us for using Our Sites. Personal Information and Sensitive Personal Data/Information shall sometimes collectively be referred to as “Information” in this Policy.
We may collect Information that You submit to Us which include name, email address, login ID and password, home address, date of birth, gender, phone number, height, weight, health or medical history and data, insurance data, Company details, demographic information such as postcode, location, preferences and interests, and other information relevant to patients, health insurance, surveys and/or offers and other related information. We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required. We collect this information to provide customer support, service booking and insurance support.
When You view or download content from Our Sites, We may automatically collect and store certain information such as internet protocol (IP) address, hardware settings, browser type, browser language, cookies, data caches or any other related information. We may collect and store device-related Information to help Us diagnose problems with Our server, resolve technical difficulties, deliver improved functionalities of Our Sites, provide relevant Services, promote/advertise Services, gather demographic information about Our User base and prevent the transmission of spam or viruses. We do not collect and store this information for any other purpose.
We also may collect information about Your activity on Our Sites, which might include frequency of visits to Our web site, average length of visits and pages viewed during a visit.
You understand that Your feedbacks, comments, ratings and any other related content You post on Our Sites or on any App store on any social media Sites or any other publicly accessible Sites relating to Us, Our Sites and/or Our Services forms part of public domain and are accessible to the public at large. All such sharing of Your information is done at Your own risk. We own all the rights, titles and interests in all such feedbacks, comments, ratings and any other related content You post as aforementioned and can use them in any manner at Our sole discretion.
The methods by which We collect Your Information includes but are not limited to:
We may use the Information that is collected from You to provide requested products and Services and for Our internal business purposes, including, without limitation, provide and improve Our Services and improve Your browsing experience by customization of Sites;
We may use the Information that is collected from You to provide requested products and Services and for Our internal business purposes, including, without limitation:
We are committed to ensure that Your Information is secure. In order to prevent unauthorized access or disclosure, We have endeavoured to put in place best international market practices and technical measures and suitable physical, electronic and managerial procedures to safeguard and secure the Information We collect through Our Sites. We restrict access of Information, to Our employees, affiliates, agents and service providers who need to know that information in order to process it for Us, and who are subject to strict contractual confidentiality obligations, and who may be disciplined or whose relationship with Us may terminate, if they fail to meet these obligations.
While We try Our best to provide security that is commensurate with the industry standards, because of the inherent vulnerabilities, we cannot ensure or warrant complete security of all Information that is being transmitted to Us by You. Further, We shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond Our reasonable control including but not limited to acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
The User is responsible for maintaining the confidentiality of the User's account, access information and password. The User shall be responsible for all uses of the User's account and password, whether or not authorized by the User. The User shall immediately notify UrbaneTek of any actual or suspected unauthorized use of the User's account or password.
We will retain Your Information for as long as Your account is active with Us to provide the Services. We shall not retain such Information for longer than as required for the purposes for which the Information has been acquired or as may be required under the applicable law for the time being in force. After a period of time, Your data may be anonymized and aggregated, and then may be held by Us as long as necessary for Us to provide Services effectively and/or improve the Services, but Our use of the anonymized data will be solely for analytic purposes.
Our Sites may contain links to other third-party websites/App (“Third Party Website”). However, once You have used these links to leave Our Sites, You should note that We do not have any control over that other Third Party Websites nor the nature, content and availability of those Third Party Websites. Therefore, We cannot be responsible for the protection and privacy of any Information which You provide whilst visiting such Third Party Websites and such Third Party Websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policies applicable to the Third-Party Websites You visit. The inclusion of any links on Our Sites does not imply a recommendation or endorsement of the products, services, information and/or views expressed within them
Cookies are small text files which ask for permission to be placed on Your computer's hard drive. Once You agree, these files identify Your computer and analyses web traffic or lets You know when You visit a particular site and records Your preferences and can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences. We use cookies to collect information so that We can determine how to improve our Sites by seeing which areas, features and products are most popular, to personalize the Sites and to improve the User’s experience of using Our Sites. Overall, cookies help us provide You with better content, by enabling Us to monitor which pages You find useful and which You do not. Most browsers are automatically set to accept cookies. You can disable cookies or set Your browser to alert You when cookies are being sent. However, some areas of Our Sites may not function properly if You do so.
If any of Your Information changes, or if You need to update or correct Your Information, You may send updates and corrections with appropriate supporting documents to Us at the contact Us button in the Urbane Tek application or at info@urbanetek.com.com. You may also share the updates and corrections to the medical advisor assigned to You. We will take all reasonable efforts to incorporate the changes within a reasonable period of time.
We shall not be responsible in any manner for the authenticity of the Information supplied by the User to Us or Our Affiliates or Third Party Service Providers, as the case may be. If a User provides any Information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such Information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate such User‟s account at Our sole discretion.
We cannot ensure that all of Your Information including Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. As a User of the Sites, You assume all responsibility and risk for Your use of the Sites, the internet generally, and the information You post or access and for Your conduct on and off the Sites.
This Privacy Policy shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively with the courts at Mumbai, Maharashtra, India.
In the event that any provision of these terms is held unenforceable, the validity or enforceability of the remaining provisions will not be affected, and the unenforceable provision will be replaced with an enforceable provision that comes close to the intention underlying the unenforceable provision
Should You have questions/grievance about this Privacy Policy, You may contact us at info@urbanetek.comWe will use reasonable efforts to respond promptly to any requests, questions or concerns, which You may have regarding our use of Your personal information. If You have any queries or grievance with respect to our use of Your information, You may communicate such grievance to, the Grievance Nodal Officer, info@urbanetek.com
If you're no longer using our app or would like to take a break from it, we offer two options: permanently deleting your account or temporarily deactivating it. When you choose to delete your account, all of your profile information, policies, and associated details will be permanently removed from our system. This option is irreversible, so please be sure before proceeding. Alternatively, you can temporarily deactivate your account if you'd like to take a break from our app but don't want to permanently delete your account. To do so, simply follow the steps provided in our app. We want to make sure that you have the freedom to control your account as you see fit. Whether you choose to delete or deactivate your account, we're here to support you in your decision.